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Frequently Asked Questions
Got questions? We've got answers to help you and your little one.
Orders are carefully packed and shipped after your order is placed. Shipping times may vary depending on your location and the shipping method selected at checkout.
Once your order has shipped, you will receive tracking information so you can follow your package along the way. You can also easily check the status at any time using our Track Your Order page.
We accept returns within 7 days of receiving your order. To be eligible, items must be unworn, unused, in their original condition, and have all original tags still attached. Items that have been worn, washed, or damaged will not be accepted.
Customers are responsible for the cost of return shipping. We recommend using a tracked shipping service, as we cannot be responsible for items lost or damaged while being returned to us.
Yes, if you need to cancel, please contact us within 12 hours of placing your order. After 12 hours, or once an order has been shipped, it can no longer be cancelled and will be subject to our standard return policy.
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